Our Reviews
Randy S|2025 GMC Sierra 1500
Confirmed Service Customer
2/14/2025
Braydon Kinney with McDonald GMC in Saginaw was very helpful, he went above and beyond to help me get into my new 2025 GMC Elevation, he also took his time showing me all the bells and whistles, very knowledgeable and polite. he made sure I was familiar with the truck before driving away. I will be back for my next vehicle.
2/17/2025
Hi Randy, we're glad to hear you found our staff was so knowledgeable and helpful! We can't wait to see you again, have a great day.
PINCONNING, MI
Derek G|2019 GMC 1500 Sierra
Confirmed Service Customer
2/24/2025
My transmission was starting to lag gears 1-4 and this service eliminated that issue. Thank you for the great service.
2/24/2025
Derek, we always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at McDonald GMC-Cadillac, INC.!
SAGINAW, MI
Paul M|2021 GMC 1500 Sierra
Confirmed Service Customer
2/25/2025
Fine, the extra work took a little longer but I made my next appointment
2/26/2025
Hello Paul, we are glad we could help! Thank you, and have a fantastic day!
BAY CITY, MI
Josh H|2024 GMC Sierra 1500
Confirmed Service Customer
2/28/2025
Friendly service and made sure to get all my service completed on time
3/2/2025
Hi Josh, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MIDLAND, MI
Matthew M|2023 GMC Terrain
Confirmed Service Customer
3/2/2025
Natalie and the service team are absolutely wonderful to work with
3/2/2025
Hi Matthew, we're happy you found our staff to be so supportive during your experience here at McDonald GMC-Cadillac, INC. Please don't hesitate to reach out to us if there's anything more we can do!
MIDLAND, MI
Robert K|2019 Buick Envision
Confirmed Service Customer
3/13/2025
Very professional.
3/17/2025
Hello Robert, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out if there's anything additional we can do for you.
BAY CITY, MI
Frances M|2011 GMC Acadia
Confirmed Service Customer
3/15/2025
we used you free pick up it was great the lady that picked it up was very nice. My husband is sick and we had no way to take it our selves. Thank you so much for your great service.
3/17/2025
Frances, we're pleased to know we have been able to exceed your expectations and really help you out! We are always more than happy to assist you if anything else comes up. Take care!
SAGINAW, MI
William S|2025 GMC Acadia
Confirmed Sales Customer
3/17/2025
Braydon and the entire financial team went above and beyond to achieve that I went home with a new vehicle for work. Couldn't be happier.
BRAYDON KINNEY
3/17/2025
Hi William, thank you for your kind review; we are happy to pass along your comments to the team here at McDonald GMC-Cadillac, INC.! Until the next time we meet, take care!
SAINT CHARLES, MI
Kelly W|2023 GMC 1500 Sierra
Confirmed Service Customer
2/13/2025
Told me it would take 3 hours to do the repair. They got me done and out of there in just over an hour.
2/13/2025
Kelly, it is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, McDonald GMC-Cadillac, INC.
SAGINAW, MI
Thomas M|2022 GMC Terrain
Confirmed Service Customer
2/18/2025
Service writer was beyond amazing.
2/19/2025
Hi Thomas, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
SAGINAW, MI
Brian M|2025 GMC Terrain
Confirmed Sales Customer
2/20/2025
Braydon was very knowledgeable, he took the time to make sure that he got us the vehicle that best suited our needs. He did a wonderful job.
BRAYDON KINNEY
2/21/2025
Hi Brian, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you're ever in need of more help, please let us know!
SAGINAW, MI
Joseph H|2025 GMC 2500HD Sierra
Confirmed Sales Customer
3/3/2025
Everyone from my salesman, Brandon to his manager to the extended warranty department were very welcoming, polite, courteous, and very professional!
BRANDON HAMILTON
3/3/2025
Hi Joseph, thank you for your kind review; we are happy to pass along your comments to the team here at McDonald GMC-Cadillac, INC.! If you're ever in need of more help, please let us know!
SAGINAW, MI
John C|2025 GMC Acadia
Confirmed Sales Customer
3/5/2025
The whole sales team is top notch and make for a sales experience second to none.
BRAYDON KINNEY
3/5/2025
John, your satisfaction is important to us, so we want to sincerely thank you for choosing McDonald GMC-Cadillac, INC. and we hope to see you again soon!
SAGINAW, MI
Debra W|2022 GMC Terrain
Confirmed Service Customer
3/7/2025
They picked up my car from my job and returned it before I got off work. They called me along the way to keep me updated.
3/10/2025
Hi Debra, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!
SAGINAW, MI
Jeffrey T|2024 GMC Acadia
Confirmed Sales Customer
3/10/2025
Salesman was able to get the perfect Acadia that we requested!
BRAYDON KINNEY
3/11/2025
Hello Jeffrey, we strive for 100% satisfaction, and it is great to see you had such a positive experience at McDonald GMC-Cadillac, INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MIDLAND, MI
Lindsay E|2025 GMC Acadia
Confirmed Sales Customer
3/31/2025
Braydon was approachable, followed up but not annoyingly persistent like many salespeople
BRAYDON KINNEY
4/1/2025
Hi Lindsay, we are very happy we could provide you with a positive experience! Thank you again for the great review!
LINWOOD, MI
Michael S|2024 GMC Acadia
Confirmed Service Customer
3/31/2025
Totally satisfied with service and representatives involved
4/1/2025
Hi Michael, your satisfaction is our top priority. Feel free to reach out to us if you need anything. Have a wonderful day.
FREELAND, MI
Michael D|2021 GMC 1500 Sierra
Confirmed Service Customer
4/3/2025
The staff was friendly and showed genuine care to my experience.
4/4/2025
Michael, we always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at McDonald GMC-Cadillac, INC.!
FREELAND, MI
Michele M|2023 GMC Canyon
Confirmed Service Customer
4/8/2025
Always friendly and helpful
4/8/2025
Hello Michele, we're glad to hear you enjoyed your visit. Until the next time we meet, take care!
ALGER, MI
Marie L|2019 GMC Terrain
Confirmed Service Customer
4/10/2025
Efficient and friendly
4/10/2025
Hi Marie, we're so glad that we were able to go above and beyond your expectations! We hope to see you soon!
SAGINAW, MI
Pamela M|2024 GMC Yukon XL 1500
Confirmed Sales Customer
4/12/2025
The ceramic coating that was put on the outside wasn’t put on the wheels or top roof. Have to bring it back to redo. The sale went very well.
SAM HAINES
4/14/2025
Hello Pamela, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
FREELAND, MI
Joshua L|2025 GMC 1500 Sierra
Confirmed Sales Customer
4/15/2025
Great experience overall from start to finish
RENE FULGENCIO
4/16/2025
Joshua, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
KALKASKA, MI
George A|2025 GMC 1500 Sierra
Confirmed Sales Customer
4/16/2025
Brandon Hamilton was excellent to work with and made our buying experience smooth. The selection of trucks was satisfactory, but I would of appreciated a few more color options in the trim and package desired. Finally, the cafe in the waiting area was a great touch and helped make the customer experience a very enjoyable one!
BRANDON HAMILTON
4/27/2025
Hi George, thank you so much for your positive comments about McDonald GMC-Cadillac, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FREELAND, MI
Marvin J|2020 GMC 1500 Sierra
Confirmed Service Customer
4/17/2025
Had an appointment for an oil change. Waited for about one hour 15 minutes, which I feel is way too long. Was also quoted a price of $69 and change. Actual bill was $78 and change. Doesn’t seem like it should be hard to get the price right.
4/21/2025
Marvin, thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
SAGINAW, MI
James G|2022 GMC Terrain
Confirmed Service Customer
4/19/2025
Easy visit, the customer service team did a great job, I will be sure to send a great job email to the team Thank you job well t
4/21/2025
James, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
SAGINAW, MI
Cynthia E|2023 GMC Terrain
Confirmed Service Customer
3/21/2025
Customer Service is TOP TIER!! FAST, FRIENDLY, INFORMATIVE SERVICE!
3/24/2025
Hi Cynthia, we are so happy to read such a great review about McDonald GMC-Cadillac, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SAGINAW, MI
Kevin M|2021 GMC 1500 Sierra
Confirmed Service Customer
3/21/2025
The service advisor was great. They got my vehicle in and out very quickly and I’m pleased with the results.
3/24/2025
Hello Kevin, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.
BAY CITY, MI
Lee U|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
3/24/2025
Randy my sold me my truck was great
RANNDY COOPER
3/24/2025
Lee, our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!
NORTH BRANCH, MI
Michael M|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
3/29/2025
Always great ☺️
4/1/2025
Hi Michael, we always want to hear back from our clients and we're glad you had such a positive experience with us! We hope you have a great day!
SHEPHERD, MI
Catrina D|2016 Buick Encore
Confirmed Service Customer
4/11/2025
Great team, thanks so much Steve, great service
4/14/2025
Hello Dudley, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!
SAGINAW, MI
Richard C|2023 GMC Acadia
Confirmed Service Customer
4/12/2025
Dealership calls me when it’s time for my oil change and also has a nice service to pick me up and take me home!
4/14/2025
Hi Richard, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
SAGINAW, MI
Calvin W|2020 GMC Terrain
Confirmed Service Customer
4/28/2025
I was not happy with the service on my Terrain on April 24th. The log nuts were not replaced (McDonald's did not replace them during a previous service visit. Therefore, replacing them with aftermarket parts and a charge for the GM brand was offered, and I refused. I was also charged with attaching a small piece on the left panel, which had popped out. I had a previous problem with the panel popping out on my XT-6, and I wasn't charged. If you have any questions, please advise. Thanks.
4/29/2025
Calvin, we would like the opportunity to make this up to you. Please contact our manager at (989) 319-4136 so we can make your experience a positive one.
SAGINAW, MI
Anthony E|2024 GMC Yukon XL 1500
Confirmed Sales Customer
4/30/2025
Brayden and Joe rau made our experience great!! Very personable and responsive to our needs and questions being our first time leasing
BRAYDON KINNEY
5/2/2025
Hello Anthony, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
SAGINAW, MI
Natalie D|2021 GMC Acadia
Confirmed Service Customer
4/23/2025
Fast and friendly service!
4/24/2025
Natalie, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
SAGINAW, MI
Leah M|2025 GMC Acadia
Confirmed Sales Customer
5/6/2025
I had a great experience buying a new car from McDonald GMC. It was a very easy process. I would recommend them.
OWEN VANKUIKEN
5/6/2025
Leah, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
SAGINAW, MI
Charles S|2021 GMC Canyon
Confirmed Service Customer
5/13/2025
Service done in a timely manner
5/13/2025
Hi Charles, thank you so much for your positive comments about McDonald GMC-Cadillac, INC.! Please don't hesitate to reach out to us if there's anything more we can do!
SAGINAW, MI
Mario G|2025 GMC Sierra 1500
Confirmed Sales Customer
5/14/2025
Initially I had run across an ad online. Rene recognized me when we pulled in. The process was very smooth.
RENE FULGENCIO
5/15/2025
Hello Mario, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
SEBEWAING, MI
Derek G|2015 GMC Terrain
Confirmed Service Customer
5/17/2025
Steve is excellent. He is up front and knowledgeable. His concern for my needs far exceeds any other service writer I have had. He managed to get 2 of my vehicles in and out of the shop in 48 hours, fixed, and or concerns expressed. He oversaw the repair of my pride, my 2019 denali. The mechanic found the issue after hours of daunting searching, Steve kept me posted and even came in lower than expected cost. Very happy with y'alls service department.
5/19/2025
Derek, thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, McDonald GMC-Cadillac, INC.
SAGINAW, MI
Charlotte R|2020 GMC Terrain
Confirmed Service Customer
5/12/2025
Prompt
5/12/2025
Hi Charlotte! We're so happy we were able to help you out! We hope to see you soon!
SAGINAW, MI
Megan E|2025 GMC Sierra 1500
Confirmed Sales Customer
5/15/2025
Traded in my Chevy Silverado and leased a GMC Sierra 1500
BRAYDON KINNEY
5/15/2025
Hello Megan, we are glad we could help! We look forward to your next visit! Take care!
ESSEXVILLE, MI
Randy K|2025 GMC Acadia
Confirmed Sales Customer
5/15/2025
Owen was great to work with !!!
OWEN VANKUIKEN
5/15/2025
Randy, our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing McDonald GMC-Cadillac, INC. and we hope to see you again.
SAGINAW, MI
Lynn Jean F|2017 GMC Acadia Limited
Confirmed Service Customer
5/19/2025
We were kept informed about the length of time remaining to finish servicing our Acadia which I found very helpful since it was approximately a 3 hour job. Staff was always professional and courteous. Accommodations were comfortable and snacks and food were available.
5/20/2025
Lynn, we're pleased to know we have been able to exceed your expectations and really help you out! Feel free to reach out to us if you need anything. Have a wonderful day.
SAINT CHARLES, MI
April M|2026 GMC Terrain
Confirmed Sales Customer
5/20/2025
Owen was great, Heather has an awesome attitude and I enjoyed my experience.
OWEN VANKUIKEN
5/20/2025
Hi April, we are so happy to read such a great review about McDonald GMC-Cadillac, INC.! Please don't hesitate to reach out to us if there's anything more we can do!
SAGINAW, MI
Susan W|2025 GMC Acadia
Confirmed Sales Customer
5/20/2025
All the personnel at McDonald GMC-Cadillac were very helpful in helping us make the decisions we had to make regarding our new Acadia purchase.
ZACHARY MUELLER
5/20/2025
Susan it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MILLINGTON, MI
Pamela B|2025 GMC Terrain
Confirmed Sales Customer
5/28/2025
My salesman, Brandon Hamilton, was patient, very attentive and handled all details timely and completely.
BRANDON HAMILTON
5/29/2025
Pamela, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
SAGINAW, MI
John D|2025 GMC Sierra 1500
Confirmed Service Customer
5/28/2025
In discovered sone paint damage on the upper left corner of the tailgate. It appears the someone backed into something or dropped something on the area where the paint damage is. I know I did not cause the damage and it was not there before the visit to have the truck serviced. Very disappointing.
5/29/2025
John, we regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (989) 319-4136 so we can work towards a solution. Thank you and have a great day.
SAGINAW, MI
Marissa D|2025 GMC Terrain
Confirmed Service Customer
5/29/2025
My experience at McDonald GMC Cadillac was amazing. I felt like my needs were the utmost priority or they were willing to take care of whatever needed to be done. Since having my vehicle, the care has since continued making sure the leasing process is smooth, suitable, understandable, and enjoyable.
5/29/2025
Marissa, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
SAGINAW, MI
Howard F|2025 GMC Acadia
Confirmed Sales Customer
6/3/2025
Zach is an excellent salesman. He knows the product very well.
ZACHARY MUELLER
6/3/2025
Howard, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
BURT, MI
Beau T|2025 GMC Sierra 1500
Confirmed Sales Customer
6/3/2025
Brandon and Tom did great helping me get a new lease
BRANDON HAMILTON
6/3/2025
Hi Beau, thank you for your kind review; we are happy to pass along your comments to the team here at McDonald GMC-Cadillac, INC.! Please don't hesitate to reach out to us if there's anything more we can do!
SAGINAW, MI
Jeffrey M|2025 GMC Sierra 1500
Confirmed Sales Customer
6/9/2025
The entire staff was friendly, went the extra mile, and worked hard on presenting the best price. Thank you
BRANDON HAMILTON
6/10/2025
Hello Jeffrey, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!
SAGINAW, MI
Carl G|2025 Chevrolet Equinox
Confirmed Service Customer
6/19/2025
I liked the little cafeteria you have there the food was very good ad the price was great also
6/19/2025
Hi Carl, thank you for taking the time to leave a review for us at McDonald GMC-Cadillac, INC.. We're happy we could meet your expectations!
BAY CITY, MI
Timothy C|2024 GMC Sierra 1500
Confirmed Service Customer
6/19/2025
Friendly people
6/19/2025
Hello Timothy, we are glad we could help! Thank you, and have a fantastic day!
MIDLAND, MI
Donald S|2025 GMC HUMMER EV Pickup
Confirmed Sales Customer
6/21/2025
Low pressure, Rich Harnois took time to explain everything, Joe Rau was also great. Wonderful shopping and buying experience!
RICH HARNOIS
6/23/2025
Hi Donald, we're happy you found our staff to be so supportive during your experience here at McDonald GMC-Cadillac, INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SAGINAW, MI
Keith K|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
6/23/2025
Always greeted and well taken care of at Macdonald GMC. When I hear of people looking for vehicles I always share with them how completely satisfied I am when I leave there.
OWEN VANKUIKEN
6/23/2025
Hi Keith, thank you so much for your positive comments about McDonald GMC-Cadillac, INC.! Feel free to reach out to us if you need anything. Have a wonderful day.
FREELAND, MI
Jason B|2025 GMC 1500 Sierra
Confirmed Sales Customer
5/18/2025
My experience was great. Braydon did an awesome job with upgrading me to a new truck that I love. Quick, easy, and painless experience. Highly recommend!
BRAYDON KINNEY
5/19/2025
Jason, we appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
SAGINAW, MI
Brian D|2025 GMC Sierra 1500
Confirmed Sales Customer
5/22/2025
Everything went great
RICH HARNOIS
5/22/2025
Hello Brian, we're glad to hear you enjoyed your visit. We are always more than happy to assist you if anything else comes up. Take care!
HOPE, MI
Anthony B|2019 GMC 1500 Sierra
Confirmed Service Customer
5/22/2025
Everyone was pleasant and took very good care of me
5/22/2025
Hello Anthony, thank you for your kind words and this wonderful review! Until the next time we meet, take care!
SAGINAW, MI
Tyler W|2025 GMC Yukon XL 1500
Confirmed Sales Customer
5/26/2025
Everything was good except the car was filthy.
SAM HAINES
5/26/2025
Hello Tyler, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
AUBURN, MI
Scott M|2025 GMC Sierra 1500
Confirmed Sales Customer
6/4/2025
Adam and Tom were both very helpful. We appreciated their friendly attitude too.
HOUSE SALES REP
6/4/2025
Hi Scott, we're happy you found our staff to be so supportive during your experience here at McDonald GMC-Cadillac, INC. We are always more than happy to assist you if anything else comes up. Take care!
MIDLAND, MI
Debra W|2022 GMC Terrain
Confirmed Service Customer
6/11/2025
Steven was very helpful during the checkin and check out process. My car service was completed timely.
6/11/2025
Debra, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.
SAGINAW, MI
Rhonda M|2025 GMC Sierra 1500
Confirmed Sales Customer
6/18/2025
Everyone involved were very courteous!!
RENE FULGENCIO
6/19/2025
Rhonda, we appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
BRECKENRIDGE, MI
Christina S|2011 GMC Canyon ; 4WD Crew Cab Pic
Confirmed Service Customer
6/23/2025
Quick helpful and painless customer service when making appointments.
6/24/2025
Hi Christina, we are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!
SAGINAW, MI
Daniel Z|2023 GMC Canyon
Confirmed Service Customer
6/24/2025
Dealership was able to get me in immediately to replace a tire. Fast and friendly service as usual. Excellent dealership.
6/24/2025
Daniel, your satisfaction is important to us, so we want to sincerely thank you for choosing McDonald GMC-Cadillac, INC. and we hope to see you again soon!
SAGINAW, MI
Seth B|2021 GMC Terrain
Confirmed Service Customer
8/9/2025
The service was fast and completely expertly! Dan made sure I was regularly updated on the status of my car, and he went above and beyond to suggest recommended maintenance schedules and the approximate costs associated with each. I felt like my time was valued and that the dealership had pride in its work.
8/11/2025
Hello Seth, we strive for 100% satisfaction, and it is great to see you had such a positive experience at McDonald GMC-Cadillac, INC.. Thank you, and have a fantastic day!
HEMLOCK, MI
Natalie B|2021 GMC Acadia
Confirmed Service Customer
8/14/2025
great service
8/18/2025
Hi Natalie, we're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
SAGINAW, MI
John F|2025 GMC Yukon XL 1500
Confirmed Sales Customer
8/14/2025
Salesperson Adam Stasinksi was a great advisor before, during and after the purchase.
ADAM STASINSKI
8/18/2025
Hi John, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!
ANN ARBOR, MI
Greggory R|2025 GMC Sierra 1500
Confirmed Sales Customer
8/14/2025
Everyone was very professional. We are still waiting on the service to contact us to fix our brand new truck’s windshield and touchup some chips on our new demo lease.
SAM HAINES
8/18/2025
Hi Greggory, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HEMLOCK, MI
Brad S|2024 GMC Sierra 1500
Confirmed Service Customer
8/18/2025
Set up an appointment for oil change on my 2024 GMC Sierra for 12:15. I arrived about 5 minutes early. The staff member didn’t discuss any pricing just said oil change and tire rotation. I signed the paper and he told me they would get it in. I told him I was going to walk over to Nomis. Came back after and hour and a half to find out truck is still not done that it was on the hoist. Granted I understand that the appointment is tentative time I can see 15 minutes to a half hour. All said and done 2 hours and 15 minutes for tire rotation and oil change. When I pulled in there was 1 car ahead of me. Representative at the desk understood I was upset. Upset explained to her that the last two times I’ve been here it’s been the same thing. She gave me a $20 coupon for my oil change that’s the only reason i didn’t score it a 1.
8/19/2025
Hi Saunders, it's upsetting to hear that your experience was anything but stellar. We would like the opportunity to address your concerns. Please reach out to us directly at (989) 319-4136 when you have a chance.
MIDLAND, MI
Thomas W|2024 GMC Acadia
Confirmed Service Customer
8/19/2025
Professional and timely
8/20/2025
Hi Thomas, it is great to hear everything was done quickly and to your satisfaction! Thank you, and have a fantastic day!
FREELAND, MI
Marvin J|2020 GMC 1500 Sierra
Confirmed Service Customer
8/22/2025
Everything went well
8/24/2025
Hi Marvin, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
SAGINAW, MI
Scott M|2026 GMC Sierra 1500
Confirmed Sales Customer
8/26/2025
Braydon and Tom were great to deal with.
BRAYDON KINNEY
8/28/2025
Hi Scott, thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!
SAGINAW, MI
Robert T|2022 Chevrolet Traverse
Confirmed Service Customer
8/27/2025
great service
8/28/2025
Hi Robert, our staff is committed to providing each of our clients with the best automotive experience! Until the next time we meet, take care!
BAY CITY, MI
Frances M|2011 GMC Acadia
Confirmed Service Customer
8/30/2025
they picked up are car and when done returned it. This is a great service.
9/1/2025
Hi Frances, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
SAGINAW, MI
Kevin W|2023 GMC Sierra 1500
Confirmed Service Customer
9/9/2025
Service was completed timely and with quality. Steven with the service department was friendly, professional, and knowledgeable. He did a great job explaining the process steps associated with a recall and provided helpful information.
9/9/2025
Hi Kevin, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MIDLAND, MI
Jeannine R|2011 GMC Acadia
Confirmed Service Customer
9/11/2025
Thanks to Steve, Dylan my service tech, and the shuttle service staff for getting my vehicle completed in a timely manner so that I could have my car ready for work the next day. My Acadia, Buster Brown, is feeling better and running great. 👍
9/12/2025
Hi Jeannine, our staff is committed to providing each of our clients with the best automotive experience! We can't wait to see you again, have a great day.
SAGINAW, MI
Ronald C|2020 Chevrolet Tahoe
Confirmed Service Customer
9/12/2025
2 hrs and 36 minutes for an oil change and tire rotation. There was no communication during the visit as to why it was taking so long and no apology for the wait. Scheduled the visit during a 1 hr lunch time and was way late getting back to work.
9/14/2025
Hi Ronald, it's upsetting to hear that your experience was anything but stellar. Please reach out to us at (989) 319-4136 so we may assist you in moving forward towards a resolution.
BAY CITY, MI
Gerald V|2016 GMC 2500HD Sierra
Confirmed Service Customer
9/14/2025
Very informative.
9/14/2025
Hello Gerald, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
VASSER, MI
Josh A|2024 GMC Sierra 1500
Confirmed Service Customer
9/15/2025
Best service of any dealership in the area. Having the option to book oil change appointments is a plus!
9/16/2025
Hello Josh, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
SAGINAW, MI
David V|2023 GMC Acadia
Confirmed Service Customer
6/23/2025
Very good job
6/24/2025
Hi David, thank you for taking the time to leave a review for us at McDonald GMC-Cadillac, INC. We're happy we could meet your expectations!
SAGINAW, MI
Eric S|2014 GMC Acadia
Confirmed Service Customer
6/24/2025
great customer service and friendly
6/24/2025
Eric, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
SAGINAW, MI
Robert B|2025 GMC Sierra 1500
Confirmed Sales Customer
6/24/2025
they were very welcoming and not pushy. listened to what I wanted
BRAYDON KINNEY
6/24/2025
Robert, we're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BAD AXE, MI
Patricia L|2026 GMC Terrain
Confirmed Sales Customer
8/11/2025
Salesman very helpful in explaining details about car. Dealership has been very accommodating and a very respectable business.
ADAM STASINSKI
8/12/2025
Hi Patricia, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!
SAGINAW, MI
Joseph L|2024 GMC Sierra 2500 HD
Confirmed Service Customer
8/21/2025
Scheduled for 1st oil change & maintenance due. During check in was told needed program update. Told would be approximately 1 hour for update along with 1 hour for maintenance. Waited 3 hours 15 minutes before done. ** No notice of program update time when pre schedule maintenance visit.
8/21/2025
Hi Joseph, we strive for 100% satisfaction, and we regret to find out that this was not the case. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (989) 319-4136 so we can work towards a resolution.
BAY CITY, MI
James B|2024 GMC Canyon
Confirmed Service Customer
8/22/2025
You got my truck in and back in a timely manner
8/24/2025
Hi James, we're glad everything was completed quickly and to your satisfaction! If you're ever in need of more help, please let us know!
SAGINAW, MI
Brayton S|2025 GMC Sierra 1500
Confirmed Sales Customer
9/2/2025
Our salesman was Sam Haines. He made our buying experience smooth and easy. I recommend him 100%.
SAM HAINES
9/3/2025
Hi Brayton, we always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!
SAGINAW, MI
Edward L|2025 GMC Sierra 1500
Confirmed Sales Customer
9/26/2025
Great experience! The team at McDonald made the entire purchasing process simple, efficient and professional from start to finish. They gave me an incredible deal that other dealers never even came close to. Everybody there was so personable, friendly and willing to help in any way they could. They even followed up a week later to see if everything was going well with my new vehicle! Honestly, their methods basically eliminated that negative stigma that's often associated with buying a car and interacting with car salespeople.
ADAM STASINSKI
9/30/2025
Hi Edward, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
PITTSBURGH, PA
Thomas R|2026 GMC Terrain
Confirmed Sales Customer
9/15/2025
Braydon was a great sales person to work with, he answered our questions, and he continues to answer our questions even after buying our Terrain and isn't a pushy salesman.
BRAYDON KINNEY
9/16/2025
Hi Thomas, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!
RHODES, MI
Todd W|2023 Chevrolet Silverado 1500
Confirmed Service Customer
9/23/2025
Very nice and easy
9/24/2025
Hi Todd, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
SAGINAW, MI
Christopher A|2026 GMC Sierra 1500
Confirmed Sales Customer
9/28/2025
Above and beyond a great experience
OWEN VANKUIKEN
9/30/2025
Hi Christopher, we're so glad that we were able to go above and beyond your expectations! Thank you again for the great review!
SAGINAW, MI
Rodney L|2026 GMC Sierra 1500
Confirmed Sales Customer
10/7/2025
Sam was very polite and knowledgeable. He walked us through the process and answered all of our questions. He had all the paperwork ready for us to sign when we got there, because he knew we were in a hurry. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
SAM HAINES
10/8/2025
Hi Rodney, our staff is committed to providing each of our clients with the best automotive experience! We can't wait to see you again, have a great day.
SOUTH LYON, MI
Gary B|2024 GMC Terrain
Confirmed Service Customer
10/13/2025
?
10/14/2025
Hi Gary, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
SAGINAW, MI
Jeremy K|2023 Chevrolet Suburban 1500
Confirmed Service Customer
10/15/2025
Everyone so friendly and helpful
10/16/2025
Hello Jeremy, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SAGINAW, MI
Raecille B|2019 Buick Enclave
Confirmed Service Customer
10/17/2025
Great customer service is always
10/20/2025
Hello Raecille, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
SAGINAW, MI
Mark K|2026 GMC Sierra 1500
Confirmed Sales Customer
10/21/2025
Everyone was very helpful and friendly. First time leasing was a positive experience.
RENE FULGENCIO
10/21/2025
Hello Mark, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
SAGINAW, MI
Daniel N|2023 GMC Acadia
Confirmed Service Customer
10/24/2025
Service much faster than last oil change. Service rep kept me updated. Very polite
10/24/2025
Hi Daniel, it is great to hear everything was done quickly and to your satisfaction! We're looking forward to your next visit with us!
SAINT CHARLES, MI
William V|2021 GMC 1500 Sierra
Confirmed Service Customer
10/26/2025
My truck was taken care of beyond my expectations thank you
10/26/2025
Hi William, we're pleased to know we have been able to exceed your expectations and really help you out! If you're ever in need of more help, please let us know!
BAY CITY, MI
Kay G|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
9/26/2025
Very attentive and listened well to what we were looking for. No pressure sales. Much appreciated.
SAM HAINES
9/30/2025
Hi Kay, we want all our clients to have a comfortable and stress-free experience with us! Until the next time we meet, take care!
MIDLAND, MI
Richard H|2026 GMC Sierra EV
Confirmed Sales Customer
10/8/2025
Great company and amazing staff.
RICH HARNOIS
10/9/2025
Hello Richard, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.
BAY CITY, MI
Carl H|2026 GMC Sierra 1500
Confirmed Sales Customer
10/21/2025
Did a great job helping figure out how to get into the truck I wanted. Process was smooth and staff very friendly and helpful.
OWEN VANKUIKEN
10/21/2025
Hello Carl, thank you for your kind words and this wonderful review! If you're ever in need of more help, please let us know!
SAGINAW, MI
Leland R|2025 GMC Sierra 1500
Confirmed Sales Customer
10/23/2025
Adam was very helpful during the buying process and a pleasure to work with.
ADAM STASINSKI
10/24/2025
Hi Leland, we appreciate your positive review about your recent experience with us! Until the next time we meet, take care!
MIDLAND, MI
John C|2026 GMC Terrain
Confirmed Sales Customer
10/27/2025
Very personal and customer focused. Great people to deal with.
BRAYDON KINNEY
10/28/2025
Hi John, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
SAGINAW, MI
Janet R|2024 GMC Acadia
Confirmed Service Customer
10/27/2025
Had a 7:30 am appointment. Took my vehicle in at 5:00pm day before. Spoke with service rep. Did all the paperwork and next day the mechanics didn’t even start on it until 1pm because they had to “finish one from day before. This happened last time I took it in too. Dropped off night before. Supposed to have an appointment first thing. They kept it for two days This time. Last time a week because of a transmission issue which should have been a GM recall due to the severity and safety of the problem. Not happy at all with the issues I’ve had with my 1 year old vehicle and the service I’ve received.
10/28/2025
Hi Janet, we regret to hear that your experience with us was not a more positive one. Thank you for leaving feedback. Please reach out to us at (989) 319-4136 so we may identify ways to improve your experience.
SAGINAW, MI
Joann M|2024 GMC Sierra 1500
Confirmed Service Customer
10/27/2025
Excellent customer service
10/28/2025
Hi Joann, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.
SAGINAW, MI
Darren M|2025 GMC Sierra 1500
Confirmed Service Customer
10/28/2025
Oil change was fine. Infotainment system still is wonky.
10/28/2025
Hello Darren, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
SAGINAW, MI
Janice S|2026 GMC Terrain
Confirmed Sales Customer
10/28/2025
I drove 100 miles across the state to purchase ea h of my last 5 of 6 new cars. I got my best deal at McDonalds and have felt like a valued customer.
OWEN VANKUIKEN
10/28/2025
Hi Janice, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!
ROCKFORD, MI
Robert W|2023 GMC Sierra 1500
Confirmed Service Customer
10/29/2025
The radio update #8 has gotten old and not fixed
10/30/2025
Hi Robert, we always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.
SAGINAW, MI
Todd M|2025 GMC Sierra 1500
Confirmed Service Customer
10/30/2025
Dropped the truck off in the morning. Your staff brought it to my work at lunch. Very happy with the service!
10/30/2025
Hi Todd, our staff is committed to providing each of our clients with the best automotive experience! We hope you have a great day!
BAY CITY, MI
Curtis V|2026 GMC Sierra 1500
Confirmed Sales Customer
10/30/2025
Great job from start to finish. Very detailed in the procedures and getting from one step to another for a seamless transaction. Questions asked, were all answered
OWEN VANKUIKEN
10/31/2025
Hi Curtis, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
SAGINAW, MI
Lena R|2023 GMC Terrain
Confirmed Service Customer
11/4/2025
This is my second time visiting the service department and I was extremely pleased with my service. I actually had the chance of working with the manager and he was very pleasant and kind.
11/4/2025
Hi Lena, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!
FLINT, MI
William L|2020 GMC Terrain
Confirmed Service Customer
11/7/2025
Was disappointed when I arrived home to find my tire pressures were still in the 30-31 psi range when I checked on driver information screen!
11/9/2025
Hi William, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (989) 319-4136 when you have a chance.
SAGINAW, MI
Daris M|2026 GMC Sierra 1500
Confirmed Sales Customer
11/11/2025
Owen is always friendly and acomidating for us to get the best deal and Tom thr manager is always glad to see us and they both treat us very well
OWEN VANKUIKEN
11/11/2025
Hi Daris, our staff is committed to providing each of our clients with the best automotive experience! If you're ever in need of more help, please let us know!
DAVISON, MI
Anthony M|2024 GMC Sierra 1500
Confirmed Service Customer
11/13/2025
service was what was expected did not remove the seat and floor protectors
11/23/2025
Hello Anthony, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
ESSEXVILLE, MI
Lawrence L|2019 GMC Yukon
Confirmed Service Customer
10/26/2025
It was a longer appointment and I was able to relax in the waiting area.
10/26/2025
Hi Lawrence, we always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you, and have a fantastic day!
ROSCOMMON, MI
Barbara B|2026 GMC Terrain
Confirmed Sales Customer
10/26/2025
It was a very pleasant experience.
BRAYDON KINNEY
10/26/2025
Hi Barbara, we're glad you had such a wonderful experience with us! We hope to see you soon!
SAGINAW, MI
Danielle M|2026 GMC Terrain
Confirmed Sales Customer
11/1/2025
It was great!
ADAM STASINSKI
11/2/2025
Hi Danielle, your wonderful feedback and rating mean a lot to us. Thank you again for leaving us this response!
BAY CITY, MI
Kathlyn F|2026 GMC Sierra 1500
Confirmed Sales Customer
11/3/2025
Very helpful. Communicated well explaining everything very clearly
ZACHARY MUELLER
11/3/2025
Hi Kathlyn, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LIVONIA, MI
Kenneth S|2026 GMC Yukon
Confirmed Sales Customer
11/4/2025
Rich Harnois and Tom Dexter were both great in the selection and purchasing our new 2026 Yukon Denali Rich Harnois and Tom Decker were both great in helping us select and purchase our new Yukon Denali Ultimate. They kept us informed of the vehicle status right thru the delivery. Mc Donald GMC Cadillac is a very fair and honest dealership.
RICH HARNOIS
11/4/2025
Hi Kenneth, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
AU GRES, MI
Mitchell D|2019 GMC 2500HD Sierra
Confirmed Service Customer
11/5/2025
great service
11/6/2025
Hello Mitchell, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
SAGINAW, MI
Alexander H|2026 GMC Sierra 1500
Confirmed Sales Customer
11/5/2025
Excellent
OWEN VANKUIKEN
11/6/2025
Hi Alexander, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
MIDLAND, MI
Charles H|2024 GMC Sierra 2500 HD
Confirmed Service Customer
11/17/2025
Took care of me. Also saved me some money
11/18/2025
Hi Charles, we're glad you had such a wonderful experience with us! Until the next time we meet, take care!
SAINT CHARLES, MI
Beverly C|2025 Chevrolet Trax
Confirmed Service Customer
11/17/2025
I appreciate the service I get for my 2025 Trax. Always very satisfied with This dealership and very thankful to have them come get my car for oil change and return it to me. Zac is such a great salesperson always checks in on my Shaboozie 😍😍
11/18/2025
Hi Beverly, we always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!
SAINT CHARLES, MI
Susan C|2026 GMC Terrain
Confirmed Sales Customer
11/26/2025
The best experience i have ever had purchasing a vehicle. They have a client for life!
RENE FULGENCIO
11/26/2025
Hi Susan, your wonderful feedback and rating mean a lot to us. We sincerely value your business and look forward to your next visit!
SAGINAW, MI
Brandon H|2026 GMC Acadia
Confirmed Sales Customer
12/2/2025
Great service great staff
SAM HAINES
12/2/2025
Hi Brandon, our staff is committed to providing each of our clients with the best automotive experience! Thank you, and have a fantastic day!
SAGINAW, MI
Marcus C|2019 GMC 1500 Sierra
Confirmed Service Customer
12/4/2025
Very professional, punctual. Keep me in the loop. Play by play
12/4/2025
Hi Marcus, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you're ever in need of more help, please let us know!
SAGINAW, MI
Dawn N|2022 Chevrolet Trailblazer
Confirmed Service Customer
12/5/2025
My service was excellent, although I was not happy about spending $700.00 on a emission pump. I bought the car last year& took an extended warranty because I was told it would cover anything that went wrong with the car. There was a recall for 2021 models but not 2022.
12/8/2025
Hello Dawn, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
SAGINAW, MI
Tabby L|2018 GMC 1500 Sierra
Confirmed Service Customer
12/5/2025
We were greeted with a friendly face.The customer service was excellent! We needed a water pump in our truck replaced, and a few other minor things. They were able to get us in quickly, and our truck was ready in a very short period of time.It is running smoothly once again. We very much appreciate the professional and prompt customer service. We will remain Loyal McDonald customers. Thank You
12/8/2025
Hi there, we're glad you had such a wonderful experience with us! We're looking forward to your next visit with us!
SAGINAW, MI
Edwin S|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/5/2025
Great people and top notch service
12/8/2025
Hi Edwin, your wonderful feedback and rating mean a lot to us. We do hope we can be of assistance in the future. Take care!
SAGINAW, MI
Kyle H|2025 GMC Sierra 1500
Confirmed Service Customer
12/7/2025
After I was called to make an appointment for my oil change.I proceeded to show up at scheduled time and told it would be an hour and a half wait. Truck was actually done with oil change and tire rotation.After hour, but. Waited another 30mins My truck was in the return garage for a half hour before they came and got me unacceptable as a v I p care member.
12/8/2025
Hi Kyle, we regret to hear that you had this experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (989) 319-4136 so we can work towards a resolution.
SAGINAW, MI
Richard G|2026 GMC Canyon
Confirmed Sales Customer
12/10/2025
The sales team was great to work with. I felt very comfortable at this dealership, I believe they value each customer. Owen did an excellent job pre and post sale. No pressure to purchase either.
OWEN VANKUIKEN
12/11/2025
Hi Richard, we want all our clients to have a comfortable and stress-free experience with us! If you're ever in need of more help, please let us know!
SAGINAW, MI
David V|2023 GMC Acadia
Confirmed Service Customer
11/20/2025
Everything when well.
11/20/2025
Hi David, our staff is committed to providing each of our clients with the best automotive experience! We hope you have a great day!
SAGINAW, MI
Scott W|2026 GMC Sierra 1500
Confirmed Sales Customer
11/21/2025
Owen was very helpful during the process. I wasn't exactly sure what I wanted for a new vehicle but Owen showed me the different options and the cost of each choice to help me make a decision. Once I decided, he was able to locate the truck with the options that I wanted to get the deal done.
OWEN VANKUIKEN
11/23/2025
Hi Scott, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
LUPTON, MI
Marilyn S|2023 GMC Terrain
Confirmed Service Customer
11/21/2025
Always prompt and professional
11/23/2025
Hi Marilyn, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!
SAGINAW, MI
Scott M|2025 GMC Sierra 1500
Confirmed Service Customer
11/24/2025
.
11/24/2025
Hi Scott, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
MIDLAND, MI
Patricia L|2026 GMC Terrain
Confirmed Service Customer
12/2/2025
Service was fine but the wait was almost an hour and a half for an oil change with an appointment
12/3/2025
Hello Patricia, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
SAGINAW, MI
Robert D|2026 GMC Sierra 1500
Confirmed Sales Customer
12/4/2025
Everyone was very helpful.
RENE FULGENCIO
12/4/2025
Hi Robert, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!
BAY CITY, MI
Matt M|2021 GMC Yukon
Confirmed Service Customer
12/4/2025
Great service, prompt and thorough!
12/4/2025
Hi Matt, we're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
FREELAND, MI
Muhammad K|2026 GMC Terrain
Confirmed Sales Customer
12/8/2025
Great job
RICH HARNOIS
12/9/2025
Hi Muhammad, we are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.
SAGINAW, MI
Lauran S|2023 GMC Acadia
Confirmed Service Customer
12/11/2025
Went in for remote start problem and the underwriter explained to me I was doing it wrong and showed me the correct sequence to remote start Problem fixed by without seeing a tech. In and out in five minutes Love this Dealership
12/11/2025
Hi Lauran, we always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!
FREELAND, MI
James A|2026 GMC Sierra 1500
Confirmed Sales Customer
12/16/2025
Very pleasant not rushed was very through in the purchase of my new vehicle. I will be back again when it's time to trade in.
ADAM STASINSKI
12/16/2025
Hi James, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
LUPTON, MI
Raymond G|2023 GMC Acadia
Confirmed Service Customer
12/16/2025
Great service advisor that worked with me.
12/16/2025
Hello Raymond, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
SAGINAW, MI
Marcelo H|2019 Chevrolet Impala
Confirmed Service Customer
12/18/2025
I wasn't very happy cause the reminder sticker that is placed on the upper left corner of windshield was not removed instead the new reminder was placed in the middle of the windshield also my headliner was smeared with oil stains this is the second time I've had a problem with stains on the headliner
12/18/2025
Hi Marcelo, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to address your concerns. Please reach out to us directly at (989) 319-4136 when you have a chance.
SAGINAW, MI
Sharon W|2024 GMC Acadia
Confirmed Service Customer
12/18/2025
Zak and all the staff are amazing, professional and extremely attentive to my needs and that of my car. I am so appreciative of all of them.
12/18/2025
Hi Sharon, we always want to hear back from our clients and we're glad you had such a positive experience with us! Until the next time we meet, take care!
SAGINAW, MI
Judy W|2026 GMC Yukon
Confirmed Sales Customer
12/22/2025
Love working with Tom and Owen
OWEN VANKUIKEN
12/22/2025
Hello Judy, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
MUNGER, MI
Maria D|2024 Buick Envista
Confirmed Service Customer
12/24/2025
Sales people were awesome and I found a GMC Sierra turbo max that met with my budget. Process was smooth and i was treated like family. Mcdonald has earned my future business
12/25/2025
Hi Maria, we appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!
BAY CITY, MI
Sandy T|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/30/2025
Beat the price on my sons tires! Always professional and knowledgeable
12/30/2025
Hello Thompson, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.
SAGINAW, MI
Steven R|2026 GMC Sierra 1500
Confirmed Sales Customer
1/7/2026
Very professional and knowledgeable sales and finance staff.
RICH HARNOIS
1/7/2026
Hi Steven, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!
SAGINAW, MI
Michele M|2023 GMC Canyon
Confirmed Service Customer
1/8/2026
The service and people are the best!
1/8/2026
Hi Michele, we always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!
ALGER, MI
Lawrence L|2020 GMC Yukon XL
Confirmed Service Customer
1/10/2026
Did good work. Very please. Relaxing place to wait.
1/11/2026
Hi Lawrence, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!
ROSCOMMON, MI
Thomas M|2022 GMC Terrain
Confirmed Service Customer
12/15/2025
Not a good one this time. Couldn’t get my rep to call me and didn’t get a ride for over a hour after requesting. But, I will be back.
12/15/2025
Hi Thomas, we regret to hear that you are displeased with your recent experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (989) 319-4136 so we can work towards a resolution.
SAGINAW, MI
Tim L|2014 GMC 1500 Savana
Confirmed Service Customer
12/15/2025
Natalie, was excellent looking at my profile and working on my behalf. It was so refresing to see.
12/15/2025
Hi Tim, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
SAGINAW, MI
Mary M|2017 GMC Acadia
Confirmed Service Customer
12/31/2025
Took good care of me
12/31/2025
Hi Mary, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know!
BIRCH RUN, MI
Madison F|2026 GMC Acadia
Confirmed Sales Customer
1/7/2026
The staff was extremely helpful and made my purchasing experience seamless! Owen was very informational, and easy to talk with. The sales managers were friendly and welcoming, Brandon in Finance was very efficient with paperwork. Great experience!
OWEN VANKUIKEN
1/7/2026
Hi Madison, our staff is committed to providing each of our clients with the best automotive experience! We do hope we can be of assistance in the future. Take care!
REESE, MI
Allan F|2023 Chevrolet Camaro
Confirmed Service Customer
1/8/2026
Very courteous, bent over backwards when I rescheduled my service appointment 3 times. I will continue to have my service work done at McDonald!
1/8/2026
Hi Allan, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
BAY CITY, MI
Timothy S|2026 GMC Terrain
Confirmed Sales Customer
1/15/2026
Zach Mueller took the time to answer any of my questions I had and exceeded my expectations with the car buying experience.
ZACHARY MUELLER
1/16/2026
Hi Timothy, we're pleased to know we have been able to exceed your expectations and really help you out! We're looking forward to your next visit with us!
BAY CITY, MI
Gary K|2023 GMC Yukon
Confirmed Service Customer
1/16/2026
I am happy with the service. Everyone was knowledgeable and focused on helping me. The cost of the service is the reason for the 4 star rating rather than a 5 star rating.
1/18/2026
Hello Gary, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
FREELAND, MI
Daniella P|2020 Chevrolet Equinox
Confirmed Service Customer
1/19/2026
Friendly customer service from Steve and an overall quick service for oil change and tire rotation.
1/19/2026
Hi Daniella, we're glad everything was completed quickly and to your satisfaction! If you're ever in need of more help, please let us know!
SAGINAW, MI
David P|2014 GMC Acadia
Confirmed Service Customer
1/10/2026
All good
1/11/2026
Hi David, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!
SAGINAW, MI
Kate M|2024 GMC Sierra 1500
Confirmed Service Customer
1/13/2026
Everything was fantastic! Love the McDonald Team.
1/14/2026
Hello Kate, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!
SAGINAW, MI
Richard H|2023 GMC Sierra 1500
Confirmed Service Customer
1/19/2026
Service was fast even though I did not have an appointment. My windshield wipers needed to be replaced, and Sean installed them for me. Excellent service.
1/19/2026
Hi Richard, we appreciate your positive review about your recent experience with us! Until the next time we meet, take care!
SAGINAW, MI
Deron L|2019 GMC 1500 Sierra
Confirmed Service Customer
1/20/2026
Corey kept me informed and repairman Fixed my issues with heating system. Warms up perfectly.
1/21/2026
Hi Lewis, we always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!
SAGINAW, MI